Privacy Policy
Introduction and Scope
gaalalamoveo Financial Education ("we," "us," or "our") is committed to protecting the privacy and security of personal information collected from users of our inflation impact education platform. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with Australian privacy legislation, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This policy applies to all personal information collected through our website (gaalalamoveo.world), educational programs, communication channels, and related services. By accessing our platform or participating in our programs, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
Personal Information Categories
We collect various types of personal information to provide our educational services effectively:
| Information Type | Examples | Collection Method |
|---|---|---|
| Identity Information | Name, date of birth, professional status | Registration forms, account setup |
| Contact Information | Email address, phone number, mailing address | Contact forms, program enrollment |
| Educational Data | Learning progress, assessment results, participation records | Platform interactions, course completion |
| Technical Information | IP address, browser type, device information | Website analytics, system logs |
Collection Methods
- Direct collection through registration forms and enrollment processes
- Automatic collection via website cookies and analytics tools
- Communication interactions including email correspondence and support requests
- Educational platform usage data and learning progress tracking
- Payment processing information for program fees and materials
How We Use Your Information
Primary Purposes
Your personal information is used for specific educational and administrative purposes:
- Providing access to inflation impact education programs and resources
- Tracking learning progress and providing personalized educational recommendations
- Communicating program updates, schedule changes, and educational content
- Processing payments for courses, materials, and additional services
- Responding to inquiries and providing technical support
- Improving our educational content and platform functionality
- Complying with legal obligations and regulatory requirements
We never use your personal information for purposes unrelated to our educational mission without obtaining your explicit consent first.
Information Sharing and Disclosure
Limited Sharing Circumstances
We maintain strict controls over information sharing and only disclose personal information in specific circumstances:
- With educational partners who assist in delivering specialized content or certifications
- To payment processors for secure transaction handling and fraud prevention
- To technical service providers who support our platform infrastructure
- When required by Australian law or court orders
- To protect the safety and rights of our users and staff
Third-Party Service Providers
All third-party service providers are contractually bound to protect your information and use it only for specified purposes. We conduct regular reviews of these relationships to ensure ongoing compliance with privacy standards.
Your Privacy Rights
Access and Control Rights
Under Australian privacy law, you have several important rights regarding your personal information:
- Right to access your personal information and understand how it's being used
- Right to request correction of inaccurate or incomplete information
- Right to request deletion of your personal information in certain circumstances
- Right to withdraw consent for marketing communications
- Right to lodge a complaint with the Australian Privacy Commissioner
How to Exercise Your Rights
To exercise any of these rights, contact our Privacy Officer using the details provided below. We will respond to your request within 30 days and may require identity verification to protect your information security.
Data Security and Protection
Security Measures
We implement comprehensive security measures to protect your personal information:
- SSL encryption for all data transmission and storage
- Multi-factor authentication for administrative access
- Regular security audits and vulnerability assessments
- Staff training on privacy and security best practices
- Secure data centers with physical access controls
- Regular backup procedures and disaster recovery plans
Data Breach Response
In the event of a data breach that may affect your personal information, we will notify you and relevant authorities within the timeframes required by Australian law. Our incident response team follows established procedures to contain breaches and minimize potential impact.
Data Retention and Deletion
Retention Periods
We retain personal information only as long as necessary for legitimate educational and legal purposes:
- Active user accounts: Throughout program participation plus 2 years
- Educational records and certifications: 7 years after program completion
- Financial records: 7 years as required by Australian tax law
- Marketing preferences: Until withdrawal of consent
- Technical logs and analytics: 2 years maximum
Secure Deletion
When personal information reaches the end of its retention period, we securely delete it using industry-standard data destruction methods. This includes both digital deletion and physical destruction of any paper records.
Cookies and Tracking Technology
Cookie Usage
Our website uses cookies and similar technologies to enhance your learning experience:
- Essential cookies for platform functionality and security
- Performance cookies to understand how users interact with our content
- Preference cookies to remember your settings and customizations
- Analytics cookies to improve our educational content and user experience
You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality.
International Data Transfers
Cross-Border Data Handling
Some of our service providers may be located outside Australia. When we transfer personal information internationally, we ensure adequate protection through:
- Contractual agreements that meet Australian privacy standards
- Verification of destination country privacy laws
- Additional security measures for sensitive educational data
- Regular monitoring of international service provider compliance
Updates to This Policy
Policy Changes
We may update this Privacy Policy to reflect changes in our practices, legal requirements, or service offerings. When significant changes occur, we will:
- Notify active users via email at least 30 days before changes take effect
- Post the updated policy on our website with a revised effective date
- Provide a summary of key changes in accessible language
- Offer opportunities to opt-out if changes affect how we use your information